Trust Center · Transparency report

Built on transparency. Run by accountability.

Everything we do to keep your money, your data, and your in-game accounts safe — in one place. No marketing fluff, just specifics.

All Systems Operational

Storefront, checkout, delivery, support, and admin services running normally.

Status page

Buyer Protection

Every order covered by default — no extra fee.

Bank-Grade Security

TLS 1.3, hashed passwords, 2FA on every account.

Verified Sellers

KYC for high-volume payouts and listings.

Human Support

24/7 ticketing, average reply under 4 hours.

Security Practices

Defence in depth: every layer audited, every change reviewed. We assume breach by default and design controls accordingly.

End-to-end TLS 1.3All data in transit encrypted with modern ciphers; HSTS preload submitted.

Bcrypt password hashingWe never store plaintext passwords. Even our staff can't read them.

Two-factor authenticationAvailable on every customer and seller account; required for admin access.

CSRF + rate-limitingHardened against form replay, credential stuffing, and brute-force attempts.

Continuous monitoringReal-time fraud, anomaly, and intrusion detection. Suspicious activity is flagged automatically.

Vulnerability disclosureResponsible disclosure welcomed at security@games-market.com — Hall of Fame for verified reports.

Data Handling

We collect only what we need to run the marketplace. We never sell your personal data. You can request access, correction, or deletion at any time — see our Privacy Policy.

GDPR + CCPA alignedData subject rights respected globally, not only where required.

Data minimisationIdentity documents are processed by a dedicated KYC vendor and not retained on our application servers.

72-hour breach notificationIf your data is ever affected, we tell you and the regulator inside 72 hours.

Financial Integrity

Sellers are paid only after a buyer's protection window has elapsed. Disputes pause payouts automatically until resolved. We screen all activity against international sanctions lists and apply AML/KYC controls per our AML Policy.

Escrow-style holdsSeller funds held until delivery + protection window passes.

Sanctions screeningOFAC, EU, UN, and HMT lists checked at signup and on every transaction.

Transparent commissionListed up-front before a seller publishes a product. No hidden fees on either side.

Compliance & Reporting

We file Suspicious Activity Reports (SARs) where required and cooperate with law-enforcement requests through proper legal channels. For lawful disclosure requests please contact legal@games-market.com with the appropriate documentation.

Questions about our trust practices? Reach our compliance team directly at trust@games-market.com or open a support ticket.

Email us Open ticket